Frequently Asked Questions
If you know you had an account and it shows in our system you don’t you must contact us with your username or email used so we can search our offline databases for your account. Provide any screenshots for your account if you have issues with account balance or other issues as proof so we can fix the issue. The reason our system does an automatic task each days check for accounts that haven’t logged in in 3 years or 730 days. We do this to keep our website/service running smooth by clearing out inactive accounts.
As always, we will gladly restore your account Just open a support ticket on the site here or contact us by email admin@offersandclicks.com or support ticket system.
This happens all the time and nothing can be done about it due to spammers who had messed it up for everyone else. So there is a chance that our emails are going to your spam or junk mail box. So if it's not in your email inbox please go and check your junk mail or spma box for our email. Then could you please then add our email to your safe list admin@offersandclicks.com. At this time that is the only email Offers And Clicks uses and you won't get emails from staff member unless you contact them personally. But you can also use the wild card options on adding an email with a "*" in front of the at symbol like *@atomicptc.com If all else fails you can submit a support ticket here: https://www.offersandclicks.com/index.php?view=contact and we will activate your account with testing with another email or if you want help on adding us to your safe list.
Popular email providers and how to add email to safe list
Although we really shouldn't have to tel you guys. But because common sense is a super power these days we have to explain this in more then one area.
One of our many methods for detecting cheating in our system is the use of a cheat link. We will use as we please to make sure our advertising are getting real views as I'm an advertiser and clicker myself (The owner). If yoiu see the cheat link don't click it.
Our cheat link maybe hidden or may even say
[quote]YOU WILL BE SUSPENDED BY CLICKING HERE DON'T CLICK DON'T CLICK or THIS IS A C-H-E-A-T LINK HUMAN CHECK or something close to that[/quote] Whatever it may be you must pay attention to what your doing so you don't click it by accident if visible. Cheaters will always be caught. So just don't cheat as it hurts us all.
If you accidently click it things happen and we can work with you but due to the nature of greed and cheaters your account will still be flagged and watched for possible cheating. If your not a cheater then you have nothing to worry about. If you have a problem with it there is good chance of cheating nour system or cause other problems for us becuase you can't have you way
Well we have many way for you to contact us for support as we are always will to help or work with you.
First we have 2 support ticket systems first one right here with in our site that works with both user account and public ticket creation: https://www.offersandclicks.com/index.php?view=contact
Second one is our secure system manage by our parent company: https://support.rutakus.net/index.php?a=add&catid=7
And we also have support forum: https://forum.rutakuspixel.com/index.php
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Here is our contact email but you MUST make sure you can recieve our emails first: admin@offersandclicks.com
We try and answer all questions with in 24 hours after recieving the first submission for support or help
Being suspended doesn't mean you were caught cheating. But in most cases that can be the story. Regardless we are here to work with you and get you up and at them again if your an honest member. Through our system we have cheat detection feature to make sure your are huamn and not using software that auto clicks the ads without give any really views. We also suspend members for bad or broken emails to prevent too many failed to deliver emails from our server.
So the best way to get your issue solved is to submit a support ticket https://www.offersandclicks.com/index.php?view=contact
Or contact us by email at admin@offersandclicks.com and make sure you can get our email before using this option
No we don't seel referrlas at this time and don't really plan on it in the future without on strict activity policies. Sometimes referral come with a special advertising sells package but those are limited time packages.
We accept Paypal, Skrill, Airtm through the website for both payments and purchases
We accept cryptocurrencies through our support ticket system here: https://www.offersandclicks.com/index.php?view=contact and only for purchases at this time.
We accept CashApp for both purchases and payouts through our support ticket system here: https://www.offersandclicks.com/index.php?view=contact at this time.
Sorry at this time we don't offer or use Payeer or Perfect Money due to them not allowing USA business or members. Sorry for the inconvenience.
